Store Refund Policy | سياسة استرداد الأموال

At Amjad Fahd Salman Al-Anzi Carpentry Workshop, we strive to provide the highest quality products and services. However, if you find yourself needing to return an item or request a refund, we are here to help. Please review our refund policy below:

1. Eligibility for Refunds | الأهلية لاسترداد الأموال

To be eligible for a refund, items must be returned within 30 days of receipt. The following conditions apply:

  • The item must be unused and in its original condition.
  • It must be in its original packaging, including all accessories and documentation.

2. Customized Items | العناصر المخصصة

Please note that customized items are non-refundable unless they arrive damaged or defective. If you receive a damaged or incorrect item, please contact us within 7 days of receiving the product to initiate a return.

3. Return Process | عملية الإرجاع

To initiate a return, please follow these steps:

  1. Contact our customer service team at 0592577084 or 0599312790 to request a return authorization.
  2. Pack the item securely in its original packaging.
  3. Ship the item to the address provided by our customer service team.
  4. Once we receive the returned item, we will process your refund within 7-10 business days.

4. Refund Method | طريقة الاسترداد

Refunds will be issued to the original payment method used at the time of purchase. Please note that processing times may vary depending on your bank or payment provider.

5. Contact Us | تواصل معنا

If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to our customer service team. We are here to assist you and ensure your satisfaction with our products and services.

Refund Policy Summary | ملخص سياسة الاسترداد

  • Refunds must be requested within 30 days of receipt.
  • Customized items are non-refundable unless damaged.
  • Contact customer service to initiate a return.
  • Refunds processed within 7-10 business days.

Thank you for choosing Amjad Fahd Salman Al-Anzi Carpentry Workshop. We appreciate your business!